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send me muffins our terms and conditions.
To spell out the relevant bits for you:
Up front. Just like when you go to a theme park.
When you buy a package of time with me, I commit to having enough time available to serve you. That affects how many other clients I can take on. For that reason, I don’t offer refunds. I offer no guarantees regarding conversions or who’s going to like your brand or send you a million dollar cheque. If you want to make sure my style is right for you, I suggest booking an hour to start. If you end up wanting a package, I’ll apply the fee for that hour towards the total price.
If you’ve booked an hour or block of hours and need to reschedule, there’s no fee as long as you do it at least 24 hours in advance. For sessions rescheduled within 24 hours, or no-shows, I deduct the time from your booked service.